Get ready, because I’ve got a LOT to say about Small Biz. We built Butter Lane from scratch, made every dumb mistake in the book…but a few good decisions too. We were pretty smart about stuff like eCommerce and social media, and our Cupcake Classes were a big hit – and also finding great partners. But why was it SO HARD to find REAL advice on nuts-and-bolts stuff like lease agreements and POS systems? So this will be my small contribution – I’ll tell you about the stuff that worked for us..and DIDN’T. Small Biz deserves a break!